A digital front door to care, built on Salesforce Health Cloud.
A mental health services provider expanding telehealth to remote and underserved patients, on Salesforce Health Cloud.
reduction in time to first appointment
increase in patient capacity
patient satisfaction score
What wasn't working.
Booking an appointment meant a phone call during business hours. Patients had no self-service way to check records, message a provider, or manage prescriptions, and administrative work ate into clinical time.
What we built.
Smart scheduling
AI-assisted provider matching with instant calendar sync, replacing the phone-only booking process.
Patient health records
Secure real-time access to records and visual progress analytics.
One-click telehealth
Video consultations with no downloads required, built into the same portal.
Secure messaging
HIPAA-compliant async communication between patients and care teams.
Prescription management
Digital refill requests routed directly to pharmacies.
Payment hub
Transparent billing with upfront cost estimates.
Built with.
What powered this build.
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