A digital front door to care, built on Salesforce Health Cloud.
reduction in time to first appointment
increase in patient capacity
patient satisfaction score
A mental health services provider expanding telehealth to remote and underserved patients, on Salesforce Health Cloud.
Booking an appointment meant a phone call during business hours. Patients had no self-service way to check records, message a provider, or manage prescriptions, and administrative work ate into clinical time.
Smart scheduling
AI-assisted provider matching with instant calendar sync, replacing the phone-only booking process.
Patient health records
Secure real-time access to records and visual progress analytics.
One-click telehealth
Video consultations with no downloads required, built into the same portal.
Secure messaging
HIPAA-compliant async communication between patients and care teams.
Prescription management
Digital refill requests routed directly to pharmacies.
Payment hub
Transparent billing with upfront cost estimates.
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