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Healthcare

Patient engagement platform development

Patients miss appointments they'd have kept if reminded, and your front desk spends half its day on phone tag that a portal could handle. We build the platform that closes the gap.

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Sketch: stethoscope whose tube traces a heartbeat line

What is a patient engagement platform?

A patient engagement platform gives patients self-service access to appointment scheduling, records, and secure communication with their care team. Codiot builds patient engagement platforms integrated with your existing EHR, so patient-facing tools reflect the same data your clinical staff already work from.
The moment you're probably in

You'll recognize one of these.

The no-show problem

Patients miss appointments that a well-timed reminder would have saved, and the slot goes unfilled.

The phone tag loop

Rescheduling an appointment means a five-minute hold and three transferred calls, for something a patient could do themselves in thirty seconds.

The records black box

Patients have no visibility into their own results or care plan without calling and waiting for someone to read it to them.

What we build

A patient engagement platform, end to end.

Sketch: stethoscope whose tube traces a heartbeat line
ScheduleRemindVisitFollow up

Self-service scheduling

Patients book, reschedule, and cancel appointments without a phone call, synced to your actual provider calendars.

Automated reminders

SMS and email reminders that measurably reduce no-shows, sent without staff having to manually track who needs one.

Secure patient messaging

HIPAA-compliant messaging between patients and care teams, replacing insecure channels.

Patient portal

Results, care plans, and visit summaries visible to patients directly, reducing inbound calls.

EHR integration

Connects to your existing electronic health record system rather than creating a second, disconnected record.

Intake forms

Digital intake completed before the visit, instead of a clipboard in the waiting room.

Systems we speak

Your stack, not our preferences.

ReactNode.jsPostgreSQLAWSHL7/FHIR
FAQ

Common questions, answered plainly.

How much does a patient engagement platform cost?
It depends on EHR integration complexity and the number of features included. We quote a fixed scope after discovery.
Is this HIPAA compliant?
Yes, compliance requirements are built into the architecture from the start: encryption, access controls, and audit logging, not added after the fact.
Can this integrate with our existing EHR?
Yes, most implementations integrate with common EHR systems via HL7/FHIR standards rather than requiring a separate record.
How does this reduce no-shows?
Automated, timely reminders are the single biggest lever; most clinics see a meaningful reduction once reminders stop depending on staff remembering to send them.
How long does implementation take?
A focused first release covering scheduling and reminders typically ships in 12-16 weeks.
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Show us how this runs today.

One call. Walk us through how it works in your shop today, and we'll tell you honestly where custom software pays off, and where it doesn't.

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