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Lending technology

Debt collections software development

Collections runs on a spreadsheet and a phone list, promises to pay get tracked in someone's memory, and one compliance misstep away from a real problem. We build the system that tracks it properly.

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Sketch: loan documents pooling into a securitization structure

What is debt collections software?

Collections software manages outreach, payment promises, and compliance guardrails for recovering past-due debt. Codiot builds collections workflows that recover more and violate nothing: omnichannel outreach, promise-to-pay tracking, and compliance guardrails built in from the start, not retrofitted after a violation.
The moment you're probably in

You'll recognize one of these.

The compliance near-miss

A collector calls a borrower outside permitted hours because nobody's tracking time zones and contact windows systematically.

The broken promise blind spot

A borrower promises to pay by Friday, it's tracked in a notebook, and nobody follows up when Friday passes.

The channel fragmentation

Outreach happens by phone, email, and text across three disconnected tools, with no single view of what's already been tried.

What we build

Debt collections software, end to end.

Sketch: loan documents pooling into a securitization structure
SegmentOutreachPromiseRecover

Omnichannel outreach

Phone, email, and text coordinated from one system, with a full history of every contact attempt.

Promise-to-pay tracking

Commitments tracked and automatically followed up, so nothing depends on someone remembering.

Compliance guardrails

Contact windows, frequency limits, and required disclosures enforced automatically, not left to individual judgment.

Segmentation and prioritization

Accounts prioritized by recovery likelihood and risk, not worked in whatever order they appear.

Payment processing

Payment plans and one-off payments processed directly against the account.

Reporting and audit trail

A complete, timestamped record of every contact and disclosure, ready for regulator review.

Systems we speak

Your stack, not our preferences.

TwilioAWSSalesforcePlaid
FAQ

Common questions, answered plainly.

How much does collections software cost?
It depends on channel coverage and the compliance rules that need to be enforced. We quote a fixed scope after discovery.
How does this help with regulatory compliance?
Contact windows, frequency limits, and disclosure requirements are enforced automatically by the system, rather than depending on individual collectors remembering the rules.
Can this integrate with our loan servicing system?
Yes, most implementations pull account status directly from an existing LMS rather than duplicating account data.
Does it support omnichannel outreach?
Yes, phone, email, and text are coordinated from a single system with one contact history per account.
How long does implementation take?
A focused first release covering your primary outreach channel and core compliance rules typically ships in 10-12 weeks.
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Show us how this runs today.

One call. Walk us through how it works in your shop today, and we'll tell you honestly where custom software pays off, and where it doesn't.

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